In some of my early posts, I was working on trying to understand and articulate what it is that empowers top performers to stay at the top of their game. I made some amount of progress, but just this week I encountered a presentation that makes my work look like scratches in the sand: Netflix’s Culture slides.
It’s Netflix’s 128-slide statement of what they think they need to do with their own internal culture to stay competitive as a company. There is a whole section on Freedom and Responsibility. Within that, I found slides 41-51 riveting. Just listing the big headings, starting with Most Companies Curtail Freedom as they get Bigger, here is the common pattern Netflix identifies: Desire for greater positive impact → growth → increased complexity → shrinking talent density → increased chaos → increased process (to control chaos) → process-focus drives more talent out…
Several following slides articulate how Netflix intends to break that pattern.
Thanks to Jon Fuller for the link!